Before You Fly > Special Requests And Assistance
Special Requests And Assistance
Please let us know in advance if there is anything we can do to make your journey more comfortable.
Medical Clearance
Medical clearance is required for passengers who:
- Have been in hospital during two weeks prior to travel
- Currently suffering from a medical condition
- Are travelling in order to receive medical attention
- Appear to be obviously physically ill or have unstable medical conditions
- Have undergone significant recent surgery
- Require oxygen in-flight
- Are pregnant and beyond 28 weeks of their pregnancy
- Have an infectious disease
- Have a psychological disorder
Passengers with infectious diseases (e.g. measles, chicken pox) intending to travel, must seek medical clearance. They must be issued with a medical certificate to indicate they are no longer suffering from a communicable disease at an infective stage.
Persons suffering from an active infectious disease will not be accepted for travel.
The passenger will be advised to present the medical clearance at check-in.
Passengers who require medical clearance to travel, must obtain a letter from a qualified medical practitioner indicating the passenger's fitness to travel. The letter must be written on a surgery letterhead within the previous 48 hours. Your doctor will need to complete the Medical Clearance Form for assessment up to 72 hours before travel. Once completed forward to Naoero Airlines Reservations reservations@naoeroairlines.com.au.
Any further questions please call our Reservations Team +61 7 3229 6455.
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